Check whether the reports measure the same thing
Visits, link clicks, registrations, first deposits and commission are different metrics. Your own tracker may record an earlier step than the affiliate report. Compare the date range, timezone, currency, source filters and attribution scope before treating different totals as an error. If a report is still updating, record the time you captured it and ask when the period should be considered complete.
Build a reproducible comparison
Keep the original export or screenshot with its filter settings visible. State the figure you expected, the figure you observed and the reason for the expectation. If a campaign changed links, codes or destinations during the period, include those dates. Aggregated evidence is normally more useful for the first review than a collection of unrelated screenshots without context.
Mask personal data that is unnecessary to understand the issue.
Use a five-line support summary
- Account and source identifier.
- Period, timezone and currency.
- Metric and report filters.
- Expected versus observed result.
- Relevant change or test evidence.
For example, “My tracker counted 120 outbound clicks, while the account recorded a different click total under these filters” defines a measurement question. It does not yet prove that registrations or commission are missing. Ask for the relevant counting definitions and test one identifiable placement before making broad changes across every campaign.