Match the source to the question
For programme functionality or commercial conditions, start with the current programme website and the agreement for the actual account. For an advertising-platform requirement, consult that platform’s current primary policy. A manager’s explanation can help interpret the practical next step, but an old guide cannot establish a live platform approval.
For a placement or audience claim, use the publisher’s own current evidence: a dated report, the real page or app, and a clear definition of what was measured. An estimate should remain labelled as an estimate throughout the conversation.
Check country and measurement details carefully
The map and country briefs are starting points for discussing an audience. Programme availability, local licensing information, advertising eligibility and the rules for a particular source are separate questions. Confirm the relevant scope before launch, especially if a source or destination has changed.
Measurement examples illustrate a method. They do not establish that the dashboard supports a specific identifier, export or postback. Ask which features are available for your account and preserve the agreed definitions when comparing reports. Record a date and source for any observation you plan to rely on.
Provide a correction that can be investigated
An illustrative correction could say: “This article names a reporting field that I cannot find in my account. Here is the page address and the exact label shown in my dashboard.” Remove unrelated personal information before sharing evidence.
- Page address and exact statement.
- Current primary source or direct observation.
- Date and relevant account or platform context.
- The question that needs clarification.
Send the note to @manager_1xBetpartners or [email protected]. Keep an editorial correction separate from a live account incident so the appropriate programme process can be followed. The aim is a traceable explanation, not a guarantee that a public page describes every individual setup.