Identify the account without creating a duplicate
Provide the account identifier or registration email through an appropriate direct conversation. Say whether you already have an assigned manager and whether you have previously sent traffic. The programme publicly states that one account is allowed by default, with exceptions discussed individually. Creating another account simply to use a different link can complicate attribution and support.
Ask before changing the account arrangement.
Describe the specific assistance you need
An existing account may need help with a new source, a missing creative, a report question or contact routing. These are different requests from becoming a new affiliate. Explain the intended outcome and the source involved. If you want to discuss a manager change, state that explicitly and ask what process applies; contacting Ilya does not itself transfer the account or confirm different terms.
Prepare a short account summary
- The affiliate account identifier.
- The current manager or contact route, if known.
- Whether traffic is already active.
- The source or report relevant to your request.
- The exact decision or action you need.
For example, an established SEO publisher can ask about adding a new website to an existing account rather than registering a second account for it. Keep the existing setup available while the manager explains the permitted route. Do not send passwords, recovery information or a player’s documents to establish account ownership in an informal message.